Let’s talk about it. We are dedicated to supporting your health and wellbeing, offering expert advice and personalised guidance to help you thrive. Whether you’re seeking practical tips or compassionate care, we’re here to assist you every step of the way.
Support
Our team is committed to empowering you with the resources and knowledge you need to lead a healthier, more balanced life. With a focus on your unique needs, we provide ongoing support to help you navigate challenges and make informed decisions for your overall wellbeing.
Health & Wellbeing Support + Advice & Guidance at Fareport Training
At Fareport Training, we understand that challenges in both personal and professional life can arise at any time. Whether you’re a learner, employer, or supporting a friend or family member, accessing the right help is important. That’s why we provide clear signposting to a range of trusted professional support services.
To make it easier to find the assistance you need, we’ve categorised these resources into key areas—ensuring you can quickly connect with the right support when it matters most.
Childline is aimed at children and young people and provide support and guidance to those facing predominantly bullying or abuse. Advice is also given on a range of other areas such as friends, relationships, sex, sexting, home and families, school, college and work.
0800 1111
www.childline.org.uk
Online email form is also available
Fareport also have a safeguarding helpline at: safeguarding@fareport.co.uk
Unseen is a UK charity working towards a world without slavery which offers information, advice and guidance about any modern slavery issues to potential victims, businesses, the public and statutory agencies.
08000 121 700
www.unseenuk.org
Online email form to make a report is also available
Victim Support help people to feel safer and find the strength to move beyond crime, which includes domestic abuse and victims of crime. The support is free, confidential and tailored to the needs of the victim.
0808 1689 111
www.victimsupport.org.uk
online form is also available
Gamblers Anonymous offers various help for compulsive gamblers including a forum, chat room, literature, meetings, advice, guidance and friendship to help solve the problems they have in common.
0330 094 0322
www.gamblersanonymous.org.uk
info@gamblersanonymous.org.uk
Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK – they provide help and information to enable people to make better choices about their drinking habits.
020 7766 9900
www.drinkaware.co.uk
contact@drinkaware.co.uk
Drinkline – 0300 123 1110 (confidential)
Email form available online
Confidential, honest information and advice site for everything drugs related – the highs, the lows and everything in between, including guidance on the drug, the effects, the risks and the law as well as what to do in an emergency.
0300 123 6600
Text: 82111
www.talktofrank.com
Live chat also available between 2pm-6pm
Email form available online
The Citizens Advice can provide independent free advice on a range of topics, including benefits, work, debt and money, consumer, family, housing, law and courts, immigration and health. Advice can be sought online, by phone or in person at a centre around the country.
03444 111 444
www.citizensadvice.org.uk
Adviceline (England) 0800 144 8848
webchat is also available
The Equality and Human Rights Commission (EHRC) provide information, advice and guidance on equality legislation, human rights and discrimination in employment or when using goods or services – with particular reference to the Equality Act 2010.
0161 829 8100
www.equalityhumanrights.com
correspondence@equalityhumanrights.com
Advice and support via the Equality Advisory and Support Service:
www.equalityadvisoryservice.com
0808 800 0082
Email contact form available on website
The Mankind Initiative was the first charity in GB to support male victims of domestic abuse – they provide services and support for male victims and campaign to ensure that male victims receive the support they need from other organisations. Their aim is to ensure all male victims of domestic abuse (and their children) are supported to enable them to escape from the situation they’re in. 1 in 6 men will be a victim of domestic abuse in their lifetime – you are not to blame, you are not weak, you are not alone.
0808 800 1170
www.mankind.org.uk
Helpline: 01823 334244 – provides listening support as well as information and signposting.
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse. There are numerous sources of advice and guidance on this website – including for stalking, harassment, anxiety, bereavement, bullying, child abuse, debt, finance, depression, forced marriage, hate crime, gender identity, homelessness, loneliness, offenders and rehabilitation, self-harm, terminal illness, trauma – and many others. Support Line or 01708 765200 or info@supportline.org.uk.
The National Careers Service provide information, advice and guidance to help people make decisions on their learning, training and work. Online tools are available to help create a CV, undertake a Skills Health Check and action plan future careers.
0800 100 900
Text: 07766 413219
www.nationalcareersservice.direct.gov.uk
Online chat and email facility also available
Fareport also have a careers helpline on:
ceiag@fareport.co.uk
The HSE provide advice and guidance on all things health, safety and welfare related in line with current legislation. Policies, procedures, processes, myth busters and toolkits as well as an online ‘shop’ are all available for employers and employees to access.
0300 003 1647
www.hse.gov.uk
Online forms are also available
ACAS provides a range of expert and impartial advice and guidance to both employers and employees about a range of work-related topics including employment legislation. ACAS stands for Advisory, Conciliation and Arbitration Service. Lots of guidance and resource tools are also available online.
0300 123 1100
www.acas.org.uk
online help also available
Fareport also have an employment and HR helpline at: helpline@vlexible-hr.com
The Amazing If Squiggly Careers Podcast has over 250 episodes covering topics including progression, resilience, self-belief, failure, people management and learning.
The Squiggly Careers Podcast and other Career Development available
Beat are a UK eating disorder charity who give sufferers and their family or friends a place where they feel listened to, supported and empowered. They provide information, advice and guidance about different types of eating disorders, a library of information and contacts to help get the treatment needed to overcome the disorder.
Contact: www.b-eat.co.uk
Helpline for adults, over 18: 0808 801 0677 or help@b-eat.co.uk
Helplines are available 3 pm to 8 pm Monday to Friday
help@beateatingdisorders.org.uk
The National Centre for Eating Disorders (NCFED) provide guidance and advice on everything people need to know about eating disorders, as well as treatment and recovery, help for carers, personal assessments (which can be face-to-face, by phone or skype) and an information service on areas such as body image, about eating disorders and topical issues for sufferers and carers.
Contact: www.eating-disorders.org.uk
0845 838 2040
Contact form available online
Fareport Training is committed to equality throughout all its activities both as an employer, a provider of services and its engagement with all sectors within society. Fareport Training fully supports the concept of widening participation and is committed to providing learning opportunities for all people within the community so that they can attain the necessary skills to become effective members of the workforce.
For free advice and guidance on any Equality and Diversity issues, please feel free to contact Vlexible HR’s helpline. This is open to employers, learners and staff.
The Money Advice Service provide free and impartial money advice, set up by the government, to provide support online. Other tools include an online savings calculator, budget planner, mortgage calculator, pension planner, benefits and letter templates. Advice on Pensions, Debt & Money, Travel Insurance and Fraud & Scams.
Webchat also available online
Independent Financial Solutions (IFS) offer unbiased advice and guidance on a range of private, professional and corporate planning to both employers and employees, i.e. pensions advice, mortgages, medical cover, investments, tax planning, employee benefits and life cover – nationally.
0800 980 4136
www.ifsnet.co.uk
Online email form is also available
Most people experience grief when they lose something or someone important to them. If these feelings are affecting your life, there are things you can try that may help.
Try talking about your feelings to a friend, family member, health professional or counsellor – you could also contact a bereavement support organisation such as Cruse (website below) or call: 0808 808 1677
Take a look at the following if you are struggling with how you feel and would like some help:
NHS Grief, Bereavement, Loss
Mind – Bereavement
Cruse – Understanding Grief
Shelter helps millions of people every year experiencing housing or homelessness issues. They provide advice around homelessness, private renting, tenancy deposits, repossessions, evictions, repairs, housing benefit and council housing. Visit the website for free, expert advice.
If you have nowhere to sleep tonight or are at risk of harm or abuse in your home, call the emergency helpline for urgent advice: 0808 800 4444
Webchat is available online
Centrepoint are an organisation that provides housing and support to homeless young people, aged 16-25, around London, Manchester, Yorkshire, the North East and through partnerships all over the UK. Recent research estimates that at least 150,000 young people across England and Wales have approached local authorities for help because they are homeless or at risk of becoming homeless. Centrepoint can be contacted via online form: Centre Point Get Help Now
0808 800 0661
Emergency Housing Advice
The council must help if you’re legally homeless, but how much depends on your eligibility, your level of need and whether it is deemed that your homelessness is your fault. For more information and definitions of homelessness and eligibility, see:
Fareport Training has a dedicated Learning Support Team who provides cross-organisation support to learners on all programmes at all levels.
A range of support is offered and tailored to your individual needs. Specialist advice is also available for learners with specific learning difficulties, such as dyslexia and dyspraxia.
Contact us using the form to discuss your support needs.
Mental Health Support
Rethink is a charity aimed at young people dealing with mental health issues – they provide information, advice and guidance on a range of areas including money issues, employment, physical health, police, courts, prison, housing, recovery or advice on how to support a friend or relative with their mental health.
Contact Details:
0808 801 0525
www.rethink.org
MIND are also a mental health charity who can provide information and advice to help people make choices about treatment, understand their rights and reach out to sources of support.
Contact details:
0300 123 3393
Text: 86463
www.mind.org.uk
info@mind.org.uk
Samaritans offer a safe place for anyone to call for a chat, at any time about whatever’s getting you down. People don’t need to feel suicidal to call – Samaritans are there to listen.
116 123
jo@samaritans.org
Safeguarding health & well-being is very important to us at Fareport. If you have any concerns for yourself, another learner or as an employer then please speak to us or e-mail safeguarding@fareport.co.uk as soon as you can.
Self-harm is when people hurt themselves as a way of dealing with very difficult feelings, painful memories or overwhelming situations and experiences. After self-harming, they may feel a short-term sense of release, but the cause of distress is unlikely to have gone away – self-harming can be an addictive behaviour that people start to depend on, and can take a long time to stop. There is some excellent advice and guidance at the following organisations
Mind have a large section on their website dealing with all aspects of Self-harm, from why people self-harm, to how to help themselves both in the short and longer term plus information on treatment and support for both the self-harmer and their friends or family.
Contact: www.mind.org.uk
0300 123 3393 or text 86463
Harmless is a user led organisation that provides a range of services about self-harm including support, information, training and consultancy to people who self-harm, their friends, families and professionals. They also provide a bank of resources, advice and guidance in coping strategies, workbooks, DVD’s and an online blog to help provide advice and guidance.
Contact: www.harmless.org.uk including an online contact form.
Email: info@harmless.org.uk
Female Genital Mutilation (FGM)
Female genital mutilation is the deliberate removal or cutting of the external female genitalia (i.e. the labia and clitoris) despite there being no medical reason for this to be done. The practice is mostly carried out by traditional circumcisers, who often play central roles within the community despite it being viewed internationally as a violation of the human rights of girls and women. The majority of procedures are carried out on young girls between infancy and adolescence who are generally of African, Middle Eastern and Asian backgrounds. This procedure is illegal in the UK and constitutes child abuse.
If someone is in immediate danger, please contact the police by dialing 999.
If you’re concerned that someone may be at risk or you are being put under pressure to have FGM performed on your daughter, contact the NSPCC helpline on 0800 028 3550 or fgmhelp@nspcc.org.uk
If you’ve had FGM you can get help from your GP or gynaecologist at hospital
Forward (Foundation for Women’s Health Research and Development) are a leading gender equality and safeguarding charity working with partnerships in the UK, Europe and Africa to transform lives, tackle discriminatory practices and provide support, guidance and safeguarding advice to African girls and women – they focus on FGM as well as child marriage.
Contact: www.forwarduk.org.uk
0208 960 4000
Email support@forwarduk.org.uk
Let’s talk about it Information, advice and links to services for Contraceptions, STIs, Pregnancy and Sexual Health. Also includes a section for professionals who support young or vulnerable groups.
www.letstalkaboutit.nhs.uk
0300 300 2016
Gingerbread is a leading charity organisation seeking to support single parent families by providing support, advice and campaigning for single mums and dads to help them meet their family’s needs. They can provide support to those experiencing separation or bereavement, or sorting out work or childcare. There are a number of ways to get in touch with Gingerbread, including an online form and forum, as well as:
Helpline: 0808 802 0925
Webchat is available via website
The Suzy Lamplugh Trust
This is a charity organisation established following the disappearance of Suzy Lamplugh. They run a National Stalking Helpline available on 0808 802 0300 – calls are free from all landlines and many network providers (O2, Orange, TMobile, Three (3), Virgin and Vodafone). There is also a wealth of information on their website www.suzylamplugh.org to support and signpost victims of stalking.
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