Senior Healthcare Support Worker Level 3

This occupation is found in the health and care sector. Senior healthcare support workers work in a range of settings for example in a hospital, as part of a community team, in a day-case unit, birthing centre, individual’s homes, operating theatres, nursing or care homes, hospices and in general practice.

The broad purpose of the occupation is support registered healthcare professionals in the delivery of high quality and compassionate health and care services. A senior healthcare support worker will provide clinical, therapeutic or diagnostic care under the direct or indirect supervision of a registered healthcare professional.

Course Materials: Senior Healthcare Support Worker Level 3 Overview

Duration: 15-18 months Course Fee Information
Senior Healthcare Support Worker Level 3

Overview

This occupation is found in the health and care sector. Senior healthcare support workers work in a range of settings for example in a hospital, as part of a community team, in a day-case unit, birthing centre, individual’s homes, operating theatres, nursing or care homes, hospices and in general practice.

The broad purpose of the occupation is support registered healthcare professionals in the delivery of high quality and compassionate health and care services. A senior healthcare support worker will provide clinical, therapeutic or diagnostic care under the direct or indirect supervision of a registered healthcare professional.

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Duration:15-18 months
Standard and Level:Senior Healthcare Support Worker Level 3 Standard and Level 3 Diploma in Healthcare Support
Entry requirements:

To successfully achieve this qualification you will be an experienced support worker, you will carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner.

Candidates must undertake the Enhanced Disclosure and Barring Service check. The Care Certificate must be achieved as part of the Apprenticeship Standard.
Employers may also provide additional entry criteria.

Learners aged 18 who do not have exemptions will still be required to achieve Level 2 Functional Skills.  
 
Learners over 19 will have the option to either opt in or out of Functional Skills training and examinations. For those who choose to opt out, Fareport remains committed to supporting all learners in developing their literacy and numeracy skills by embedding these essential topics within the curriculum and assessments of the apprenticeship.  

To be eligible for an Apprenticeship you (or the apprentice) must:

  • Be living and working in England
  • Be 16 years old or above
  • Have the legal right to work in the UK
  • Have maintained UK residency for the last 3 years
  • Be employed in a real job; they may be an existing employee or a new hire
  • Work towards achieving an approved apprenticeship standard or framework
  • Work at least 30 hours a week
  • Be able to commit to the apprenticeship and its requirements
  • Not hold a prior qualification at the same or higher level in the same subject area
  • Not undertake or benefit from DfE funding during their apprenticeship programme, including Student Loans.
  • Have apprenticeship training and employment that lasts at least 12 months.
Cost:Fully funded through the Apprenticeship Levy or 95% government-funded for eligible employers, with minimal contribution required.

Knowledge


Knowledge (K) – The theoretical understanding an apprentice needs to perform their role effectively. This includes industry-specific principles, regulations, and best practices.

  • K1: Core: The legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • K2: Core: The scope of practice, limitations of own competence, including limitations of own role in relation to medication and who to ask for support.
  • K3: Core: The principles of ‘person-centred care and support’, including principles of equality, diversity and inclusion, active participation, consent and choice.
  • K4: Core: The principles of a ‘duty of care’ and ‘safeguarding’, the signs of abuse and ways to reduce the risk of abuse.
  • K5: Core: National and local definitions of health and well-being and priorities for promoting public health and reducing inequalities.
  • K6: Core: The availability of services to support individuals with lifestyle choices and how to make a referral if required.
  • K7: Core: The signs and symptoms that an individual’s health and wellbeing is changing, including the role of prescribed medication.
  • K8: Core: The signs and symptoms that an individual is in pain, distress or discomfort.
  • K9: Core: The principles of hydration, nutrition and food safety.
  • K10: Core: Communication techniques to maximise understanding including for individuals with specific communication needs or wishes.
  • K11: Core: The meaning of ‘capacity’, the differences between mental illness, dementia and learning disability and the impact of these conditions on an individual’s needs.
  • K12: Core: The principles of infection prevention and control and the importance of good personal hygiene, hand hygiene and correct use of personal protective equipment (PPE).
  • K13: Core: Local systems and processes to manage the supply, storage, use and safe disposal of stocks and supplies.
  • K14: Core: The principles of safe moving and assisting individuals, and moving and handling equipment.
  • K15: Core: The meaning of ‘risk’ in the workplace, ways to raise concerns and own responsibilities in relation to incidents, errors and near misses.
  • K16: Core: Techniques and principles to safely perform basic life support.
  • K17: Core: The common causes of conflict and how to respond to them in the workplace.
  • K18: Core: The importance of continuing personal and professional development.
  • K19: Core: The local arrangements for appraisal of performance in the workplace.
  • K20: Core: The principles of reflective practice.
  • K21: Core: Ways to record and store information securely, including the safe use of technology.
  • K22: Core: The principles of confidentiality, duty of confidence and disclosure.
  • K23: Core: The principles of ‘quality improvement’ and ways to measure quality in the workplace.
  • K24: Core: The principles of investigatory techniques, research and evidence-based practice, and how to access existing evidence and use it to validate and improve practice
  • K25: Core: The principles of critical thinking and methods of critical appraisal.
  • K26: Core: The principles and styles of leadership in relation to own role and place of work.
  • K27: Core: The relationship and differences between leadership, management, supervision and mentoring.
  • K28: Core: The physiological states, their normal ranges and the correct tools or equipment to use to measure them.

More information on the Standard is available here.

Skills


Skills (S) – The practical abilities developed through training and hands-on experience. These are the technical and transferable skills required for the job.

  • S1: Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
  • S2: Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
  • S3: Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
  • S4: Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
  • S5: Core: Support individuals to make informed and positive lifestyle choices.
  • S6: Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
  • S7: Core: Recognise and respond to changes in an individual’s health and wellbeing.
  • S8: Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
  • S9: Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
  • S10: Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
  • S11: Core: Recognise and respond to limitations in an individual’s mental capacity.
  • S12: Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
  • S13: Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
  • S14: Core: Move and handle equipment or other items safely and assist individuals.
  • S15: Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
  • S16: Core: Perform basic life support techniques.
  • S17: Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
  • S18: Core: Undertake own training and development activities and contribute to the training and development of others.
  • S19: Core: Participate in appraisal to support professional development.
  • S20: Core: Reflect on and develop your own practice.
  • S21: Core: Record and store information related to individuals securely, including the safe use of technology.
  • S22: Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
  • S23: Core: Participate in and support others with quality improvement activities in the workplace.
  • S24: Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
  • S25: Core: Critically appraise sources of information and apply to practice.
  • S26: Core: Provide leadership and act as a role model for others within the scope of own role.
  • S27: Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
  • S28: Core: Undertake physiological measurements, selecting and using the correct tools or equipment.

Behaviours


Behaviours (B) – The professional attitudes and values expected in the workplace. These include teamwork, adaptability, problem-solving, and ethical responsibility.

  • B1: Core: Treat people with dignity.
  • B2: Core: Show respect and empathy.
  • B3: Core: Be adaptable, reliable and consistent.
Once an apprentice has completed their apprenticeship, they will be ‘signed off’ by their employer/ provider as ready for end-point assessment of their knowledge and practical capabilities. In most cases, the assessment will be graded and must show the apprentice is fully competent and productive in the occupation. 
End Point Assessment consists of: 
  • Multiple Choice Test 
  • Observation of Practice 
  • Learning Journal and Interview 

There is easy access to the course and help is right at your fingertips, and the trainers are easy to talk to and understandable.

Q. I am not a resident of England, can I still study this course?
Q. What are the benefits of apprenticeships?
Q. What is the salary of an apprentice?
Q. Is Health and Social Care a good career?
Q. What is an apprenticeship?
Q. Can I train locally?
Q. Why choose Fareport as your Training Provider?
Q. What is Off-the-Job Training?

Why choose to learn with Fareport Training?

Fareport Training was established in 1981 in order to offer young people a route into work through work based training. In 2014 the business was purchased with support from entrepreneur Theo Paphitis by Natalie Cahill and Marinos Paphitis. Since then we have been building on Fareport’s excellent reputation for high quality training and delivering training and apprenticeships across England. We are proud to offer:

  • Expert-Led Instruction: Gain insights from industry leaders and seasoned professionals.
  • Cutting-Edge Curriculum: Stay ahead with the latest trends, tools, and techniques.
  • Flexible Learning Options: Balance your education with your professional and personal life.

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