Event Assistant Level 3

An event apprenticeship offers a fantastic opportunity for anyone interested in pursuing a career in the events industry, whether it’s managing staff socials, training, corporate conferences, weddings, festivals, or large-scale public events.

Suitable for any type of organisation, for your event, admin, communications or operational teams.

Course Materials: Event Assistant Level 3 Overview

Duration: 13-16 monthsCourse Fee Information
Event-Assistant-Level-3

Overview

Anyone, from any background, can have a successful career in event management if they have the right attitude, passion, stamina and commitment to learning. Previous experience is not typically needed. It is a demanding yet very rewarding environment to work in. Flexible, calm and proactive individuals with energy, enthusiasm, good communication skills, patience and an ability to empathise are ideal candidates for the events profession.

What is the role of an Event Assistant? An Event Assistant is an entry level position, typically working within a team of people in an events company or within the events department of a larger organisation. Events cover a broad range of activities as well as sizes, from small numbers of attendees through to thousands. Around 75% of events are conferences, meetings, trade shows and exhibitions. Other events include outdoor events, cultural events, sporting and music events. If you’re currently in an administrative, communications or operational role; this could be for you!

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Duration:13-16 months
Standard and Level:Event Assistant Level 3 Standard
Entry requirements:

Candidates should already be working within a project or event related role with direct opportunity to develop and apply event and planning skills within their job role. Employers may also provide additional entry criteria.

Learners aged 18 who do not have exemptions will still be required to achieve Level 2 Functional Skills.

Learners over 19 will have the option to either opt in or out of Functional Skills training and examinations. For those who choose to opt out, Fareport remains committed to supporting all learners in developing their literacy and numeracy skills by embedding these essential topics within the curriculum and assessments of the apprenticeship.

To be eligible for an Apprenticeship you (or the apprentice) must:

  • Be living and working in England
  • Be 16 years old or above
  • Have the legal right to work in the UK
  • Have maintained UK residency for the last 3 years
  • Be employed in a real job; they may be an existing employee or a new hire
  • Work towards achieving an approved apprenticeship standard or framework
  • Work at least 30 hours a week
  • Be able to commit to the apprenticeship and its requirements
  • Not hold a prior qualification at the same or higher level in the same subject area
  • Not undertake or benefit from DfE funding during their apprenticeship programme, including Student Loans.
  • Have apprenticeship training and employment that lasts at least 12 months.
Cost:Fully funded through the Apprenticeship Levy or 95% government-funded for eligible employers, with minimal contribution required.

Knowledge


Knowledge (K) – The theoretical understanding an apprentice needs to perform their role effectively. This includes industry-specific principles, regulations, and best practices.

  • How an event moves through its lifecycle from research and planning to delivery and evaluation.
  • The respective roles of different functions: logistics, production, creative and design in event management; what each area is responsible for and how they contribute to the successful delivery of an event.
  • How different venues may be suited a particular event based on clients’ needs.
  • How event logistics can impact on the smooth running of an event.
  • Each aspect of event logistics: the venue, delegate management, transportation, accommodation, catering.
  • How the event suppliers combine to contribute to deliver an event.
  • What the onsite team at an event are responsible for and how they work to ensure that the client’s and all the delegates needs are met.
  • Regulation and policies that are relevant to your job role.
  • Why clients’ choose to hold events, what purpose they serve, and how they would evaluate different types of events.
  • What clients typically expect from a department or company who is organising the event, and the importance of meeting or exceeding clients’ expectations.
  • The importance of client feedback – dealing with it and using it to improve.
  • Importance of time-keeping, attendance, personal presentation and conduct and how this reflects on the company or department that is responsible for organising events for clients.
  • The importance of being flexible to the needs of urgent requirements for an event.
  • Develop an understanding of the business, its competitors, and how success is measured.
  • How the role of the Event Assistant contributes to business success.
  • Understand how an event budget is constructed and managed.

More information on the Standard is available here.

Skills


Skills (S) – The practical abilities developed through training and hands-on experience. These are the technical and transferable skills required for the job.

  • Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Use software packages to create word processing and spreadsheet documents.
  • Contribute to reports, event project plans and written presentations for clients
    Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Show careful attention to regulations and internal policies.
  • How an event moves through its lifecycle from research and planning to delivery and evaluation.
  • The respective roles of different functions: logistics, production, creative and design in event management; what each area is responsible for and how they contribute to the successful delivery of an event.
  • How different venues may be suited a particular event based on clients’ needs.
  • How event logistics can impact on the smooth running of an event.
  • Each aspect of event logistics: the venue, delegate management, transportation, accommodation, catering.
  • How the event suppliers combine to contribute to deliver an event.
  • What the onsite team at an event are responsible for and how they work to ensure that the client’s and all the delegates needs are met.
  • Regulation and policies that are relevant to your job role.
  • Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Question effectively to ensure understanding of what is required from clients or colleagues.
  • Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.

Behaviours


Behaviours (B) – The professional attitudes and values expected in the workplace. These include teamwork, adaptability, problem-solving, and ethical responsibility.

  • Have an enthusiastic and positive approach to providing swift and accurate service.
  • Show tact and discretion with sensitive information.
  • Contribute to conversations with team members and share ideas with confidence.
  • Remain calm and positive under pressure.
  • Take pride in producing accurate work with a consistently strong attention to detail, seeking clarity where necessary.
  • Use initiative when faced with problems or challenges, and be flexible to the needs of the project.
  • Demonstrate consideration and respect for team members regardless of sex, race, religion and other differences.
  • Frequently seek and act upon feedback, reflect on performance and show commitment to self-development.
  • Demonstrate personal commitment to sustainability by minimising the negative affect on the environment caused by work activities.

Once an apprentice has completed their apprenticeship, they will be ‘signed off’ by their employer/ provider as ready for end-point assessment of their knowledge and practical capabilities. In most cases, the assessment will be graded and must show the apprentice is fully competent and productive in the occupation.

End Point Assessment consists of:

  • Completion of a event project
  • Professional discussion underpinned by a portfolio of evidence

Doing this qualification has enabled me to learn everything required to carry out this kind of role in the workplace

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Why choose to learn with Fareport Training?

Fareport Training was established in 1981 in order to offer young people a route into work through work based training. In 2014 the business was purchased with support from entrepreneur Theo Paphitis by Natalie Cahill and Marinos Paphitis. Since then we have been building on Fareport’s excellent reputation for high quality training and delivering training and apprenticeships across England. We are proud to offer:

  • Expert-Led Instruction: Gain insights from industry leaders and seasoned professionals.
  • Cutting-Edge Curriculum: Stay ahead with the latest trends, tools, and techniques.
  • Flexible Learning Options: Balance your education with your professional and personal life.

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