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CMI Diploma in Operational Management (HTQ)

As a CMI approved centre we will be delivering this Level 5 diploma, crafted by the CMI and based on IfATE occupational standards, to enhance the management and leadership capabilities needed by industries across the UK. It targets current and aspiring managers, focusing on their fundamental role of guiding individuals and teams to achieve goals that align with an organisation’s strategic objectives.

Course Materials: CMI Level 5 Diploma in Operational Management brochure

Duration: 9-12 months Course Cost: £1000
Operations Manager Level 5
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Course Overview

Our curriculum covers a broad spectrum of topics that are crucial for success in management roles. It includes foundational principles of operational management as well as advanced topics in project management, financial management, and supply chain management, all designed to give you a thorough understanding of the field.

You will engage in practical coursework, hands-on projects, and simulations of workplace environments, all aimed at developing the skills and experience necessary to excel in the fast paced business world.

Our training courses are exclusively available to residents of the UK, ensuring learners receive industry-recognised qualifications that align with UK qualification standards, funding options, and employment opportunities.

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Duration:9-12 months
Timings:1 day a month, 9am-5pm with scheduled breaks during the session
Study Modes:Fully remote, live training sessions, self study assessments
Qualifications and Level:Level 5 Diploma - nationally recognised qualification
Entry requirements:

Please see below the entry requirements for the Level 5 Diploma in Operational Management:

  • Learners must be aged 18 or over.
  • GCSE English at Grade C / Level 4 or equivalent. (Where the Learner’s first language is not English, they must be able to demonstrate a high standard of both spoken and written English).
  • Able to commit up to 5 hours per week to writing assignments, outside of Trainer led time.
  • Learners will be selected for the course based on a 500 word personal statement, and their Training Needs Assessment (TNA) with our Trainer.
Cost:£1000
Who is this aimed at?

This programme is designed to help individuals develop essential management and leadership skills, whether they are aspiring or experienced managers across any industry.

Course DateInformation
Friday 23rd May 2025Fridays - Module 1 23rd May, Module 2a 20th June. Module 2b 18th July, Module 3 15th August, Module 4a 12th September, Module 4b 10th October, Module 5a 14th November, Module 5b 12th December, Module 6 9th January 2026

Module 1 - Unit 554 - Personal Professional Development


Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the workplace. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified.

The aim of the unit is to equip learners with understanding of the value of reflective practice and enable them to evidence how reflection can be used as the basis of a meaningful and ongoing personal and professional development plan.

Module 2 - Unit 549 - Developing, Managing and Leading Teams


The ability to lead individuals and teams to success is arguably the most important skill a manager can possess. This unit focuses on the essential management and leadership knowledge, skills and behaviours required to fulfil this challenging but rewarding role.

The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. It will also include approaches for supporting, motivating and inspiring teams and individuals to exceed expectations.

Module 3 - Unit 550 – Stakeholder Relationship


Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.

This unit explores the types and purposes of stakeholder relationships, and the knowledge, skills and behaviours required to overcome challenges and manage these effectively.

Module 4 - Unit 552 - Managing Change


Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable the learner to evaluate types of change and select and apply theoretical models for the management of change.

The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process

Module 5 - Unit 551- Managing a Project


The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges.

It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.

Module 6 - Unit 553 –Operational Planning


The ability to translate organisational objectives into operational plans is an essential management skill. The unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process.

It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.

Effective leadership is more crucial than ever for both individual and organisational success. By enrolling onto this leadership course it can offer a wealth benefits for the learner in their existing and future organisations.

One of the benefits of the Level 5 Diploma in Operational Management is you receive Affiliate membership to the CMI during the programme. We will register your membership for you, all you will need to do is activate it.  Let’s explore the benefits of the CMI Affiliate membership:

Suzanne Brookes

Suzanne Brookes

Trainer

With over 12 years of experience in training and management, I bring a unique blend of hands-on leadership expertise and educational excellence to this management training course. Beginning my career as a Nursery Nurse in 2003, I quickly advanced into management roles and achieved a Level 5 qualification in 2011. Since then, I’ve worked across various sectors, childcare, sales, manufacturing, law, and corporate environments, which means I have a wealth of cross-industry knowledge to share with learners.

As an assessor and curriculum designer, Suzi has worked with diverse learners, delivering high-level training and leadership programmes, including the Leadership Programme for St. Helens Council. Their commitment to empowering aspiring managers and leaders ensures every student gets the support and insights they need to excel.

I have thoroughly enjoyed this session, and after carrying out further research into the theories and principles of personal professional development, I will be able to apply these to my role and further support my team. Alison

I learnt a lot about leadership and different ways of how to lead individuals and teams. Brighton Mugochi

It has given me different methods/techniques to use on a personal level and within my current job role which will help and assist others. Oliver Smith

The opportunity to look in detail at the PDP process and what the learnings from this are was really useful as I identified in session that stopping and reflecting is something I need to do more of moving forward. Richard

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Why choose to learn with Fareport Training?

Fareport Training was established in 1981 in order to offer young people a route into work through work based training. In 2014 the business was purchased with support from entrepreneur Theo Paphitis by Natalie Cahill and Marinos Paphitis. Since then we have been building on Fareport’s excellent reputation for high quality training and delivering training and apprenticeships across England. We are proud to offer:

  • Expert-Led Instruction: Gain insights from industry leaders and seasoned professionals.
  • Cutting-Edge Curriculum: Stay ahead with the latest trends, tools, and techniques.
  • Flexible Learning Options: Balance your education with your professional and personal life.

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