At Fareport Training, we are committed to maintaining the highest standards in education, safeguarding, and learner support. Our policies and procedures ensure a safe, inclusive, and high-quality learning environment for all learners, employers, and staff. Explore our key policies to understand our approach to training, compliance, and best practices.
Fareport Training’s Policies & Procedures
We continuously review and update our policies to reflect industry standards, regulatory requirements, and the evolving needs of our learners and partners.
Our Policies and Procedures
Appeals, Complaints or Feedback
Appeals are in place if a learner is dissatisfied with an assessment decision made by their Trainer or Awarding body – the appeal is based on the assessment process, i.e. planning, assessment of work, feedback or progression). A complaint is very different to an appeal – it is classified as an “expression of dissatisfaction” concerning Fareport Training or its staff members behaviour or conduct. To make an appeal or a complaint, please read through our policy above and follow the stages detailed.
Constructive feedback is always welcome at Fareport Training as we seek to grow and improve our training provision. Learners and employers can ‘have their say’ using the following email address – [email protected]. Please feel free to email us any praise or constructive areas for improvement to ensure our training provision is consistently meeting the demands of the industry as well as personalised learning and development needs.
Safeguarding
Protecting our learners’ welfare
Safeguarding health & well-being is very important to us at Fareport. If you have any concerns for yourself, another learner or as an employer then please speak to or e-mail our Director of Operations, as soon as you can. Alternatively you can contact our confidential helpline [email protected]
Policies and procedures
1. Governance and Compliance:
- Dignity Policy
- Equality, Diversity & Dignity Summary Statement
- Modern Slavery and Human Trafficking Statement
- Sustainability Policy
2. Data Protection and Privacy:
- Data Protection Policy
- Data Retention Policy
- Privacy Policy
- HCC Privacy Notice: Skills Bootcamps
- Subject Access Request Form
3. Health, Safety, and Well-being:
- Health & Safety Policy & Procedure
- Safeguarding, Prevent & Child Protection Policy & Procedures
- Positive Behaviour Policy
- Reasonable Adjustments & Special Considerations Policy & Procedures
4. Academic and Learner Policies:
5. Partnerships and Subcontracting:
- Partnership (Fees & Charges) Policy